Are there consumer protections in place when purchasing retail financial products or services from a CAB?

Yes, many. CABs in Texas:

  • Disclose the cost of the service they provide both as a dollar amount and as part of an annual percentage rate;
  • Comply with all applicable laws and regulations including Chapter 393 of the Texas Finance Code;
  • Allow consumers to change their mind about obtaining a small, short-term loan for three days without charge;
  • Only collect past due loans in a professional, fair and lawful manner; and
  • Never threaten or pursue criminal action against a borrower because of a default.
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